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Consumerism in Sustainable Tourism: A Survey of UK Consumers

Miller, G (2003) Consumerism in Sustainable Tourism: A Survey of UK Consumers Journal of Sustainable Tourism, 11 (1). pp. 17-39.

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This article presents the results of a survey of tourism consumers from the Destinations Travel Show in the UK in 2000. Four hundred and eleven tourism consumers were interviewed over four days at the show on the type of information that they used in the selection of their holiday destination. This article posits that the power of the consumer can be a major force for progress towards greater sustainability by the tourism industry, acting as a rationale for change, which is often missing from more traditional planning, management or regulatory techniques. The research shows consumers are already making decisions based on environmental, social and economic quality for day-to-day products and are keen to transfer these habits to the purchase of tourism products. Recommendations are made, highlighting the need for the tourism industry to capitalise on this demand for a wider range of product information and so promote moves towards greater levels of sustainability in the industry.

Item Type: Article
Divisions : Faculty of Arts and Social Sciences > School of Hospitality and Tourism Management
Authors :
Miller, G
Date : 2003
DOI : 10.1080/09669580308667191
Additional Information : This is an electronic version of an article published in Journal of Sustainable Tourism, 11(1), 387-397 (2010). Journal of Sustainable Tourism is available online at:
Depositing User : Symplectic Elements
Date Deposited : 25 Jul 2012 14:44
Last Modified : 31 Oct 2017 14:41

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